Track B: Web Presence – Wednesday 21 March 
11:30 – 12:15

Becker presents the findings of a usability study conducted throughout the process of building a new academic library website. She talks about the guiding principles of web usability testing that served as a framework for the redesign of the new site, and shares the results of website and mobile testing. DeMars focuses on how libraries utilize website search logs to improve search results for users. He delves into how his library monitors all of the queries that users perform on both the library site-wide search and on Xerxes, a customized EBSCO Discovery interface. He shares insights about how users interact with their site, common mistakes they were making, how analysis impacted the redesign, and more.

Presented by: Danielle Becker, Mike Demars