Track C: Inspiring Innovation – Wednesday 21 March 
11:30 – 12:15

Through the TULibrary Experience blog, library staff are encouraged to write down feedback they received from patrons, observations they made about how people are using the library’s space and resources, and reports of anything that is broken or problematic. The goal of the Capture an Idea project is to make sure staff’s ideas about how to improve the library are not lost. This presentation looks at TULibrary’s approach to capturing ideas at their earliest stages, the channels used to relay these ideas to colleagues, and how having a platform for idea sharing has effected change in the library.

Presented by: Adam Shambaugh, Jill Luedke