Keynote – Wednesday 21 March 
08:45 – 09:45

In creating innovative libraries, we have to understand the key success factors and practices that will enable libraries to excel. Our experienced speaker, author, and respected blogger on the topic of innovation, shares a framework, practical tips and techniques, as well as working examples of innovative organizations. Gain some great insights from the business world and be inspired to implement innovative practices in your organization and community.

Presented by: Jeffrey Phillips