Category Archives: Monday

B105: Flipping to the Same Page: Platform Assessment

Track B: (International Ballroom East) —  Web Site Usability & Functionality – Monday 23 October 
16:15 – 17:00

Hear how the OSU Library has been using Springshare’s LibAnswers knowledgebase as a platform to help monitor and manage patrons’ online contact with the library. The product was chosen in large part for its “ticketing” functionality, which allows library staff to seamlessly refer patron queries among various departments, while maintaining records of these interactions. While the product has been embraced by some departments within the library, others opted to utilize only some elements of the system, while others declined to use the system in any capacity. In order to determine the cause of and possibly rectify this scattered usage, librarians from Access Services and Digital Library Services developed an assessment project to appraise product effectiveness and user familiarity with the LibAnswers knowledgebase within the OSU Libraries. Assessment techniques used included focus groups of library staff users, transcript reviews, and internal library and external user satisfaction surveys. The results of this project will be used to improve inter-departmental usage of the product and to inform implementation of new workflows and product configuration settings that will increase overall library efficiency and provide enhanced value for our library users.

Presented by: Jason Dean Henderson, Roy Degler, Whitney Vitale

C105: Engaging the Campus to Revolutionize the Library

Track C: (International Ballroom West) —  Community Engagement – Monday 23 October 
16:15 – 17:00

This interactive presentation discusses steps taken by the administration of the Mardigian Library during the 2014 academic year to engage the university campus in a broad conversation regarding the library’s role and services to the community. A cross-functional, campus-wide taskforce gathered input and recommended key elements essential to revolutionizing the library’s position as a valued partner in the academic mission and metropolitan vision of the university. Building on best practices from other university campuses, a review of the literature, and input from campus constituencies, the team also partnered with BrightSpot, an innovation consultant, to further develop recommendations for learning spaces, digital presence, technology, and collaboration spaces. Using a series of learning space and service design exercises, attendees gain experience with how to engage library staff and their broader communities in thinking differently about their library. New services (3D printing), spaces (experimental active learning classrooms), and campus collaborations based on results from the engagement process are discussed.

Presented by: Julia Daniel-Walkuski, Patrick Armatis

E105: Infographic Pitfalls: Fake Data, Foolish Claims, & Eye Candy

Track C: (Lincoln)  —  Internet@Schools – Monday 23 October 
16:15 – 17:00

Student infographics are often attractive visual collages of statistics and facts instead of a synthesis of learning. In this session, Debbie addresses pedagogy behind the creation of infographics, including the data and visual literacy skills and source evaluation strategies needed by students to create a synthesized visual argument.

Presented by: Debbie Abilock

A105: Secret Sauce of Search

Track A: (International Ballroom Center) —  Discovery, Navigation, & Search – Monday 23 October 
16:15 – 17:00
San Carlos 1 & 2

Search isn’t magic, but knowing some magic tricks can help you be a better searcher, coach, and instructor. Internet Librarians have long considered advanced search features to be an integral part of their toolkit. As web search engines degrade or disable these features, new tricks are needed. The shift in search from simple information retrieval to visualization, prediction, analysis, and cognitive computing changes where we search, what we expect to find, and how we teach others about search.

Presented by: Marydee Ojala

NETWORKING RECEPTION in the Sponsor Showcase

Track A: (International Ballroom Center) —  Discovery, Navigation, & Search – Monday 23 October 
17:00 – 18:00
San Carlos 1 & 2

Information Today, Inc. invites all conference registrants and exhibitors to this special Networking Reception in the Sponsor Showcase. This is a great time to gather with fellow Internet Librarians and suppliers, renew acquaintances, meet new colleagues, sample tasty goodies, and check out the latest products and services in a relaxed atmosphere.