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Keynote – Wednesday 21 March
08:45 – 09:45
In creating innovative libraries, we have to understand the key success factors and practices that will enable libraries to excel. Our experienced speaker, author, and respected blogger on the topic of innovation, shares a framework, practical tips and techniques, as well as working examples of innovative organizations. Gain some great insights from the business world and be inspired to implement innovative practices in your organization and community.
Presented by: Jeffrey Phillips
Comment On This ArticleCoffee Break – Exhibit Hall Opens
Keynote – Wednesday 21 March
09:45 – 10:30
C101: Learning to Dream Big
Track C: Inspiring Innovation – Wednesday 21 March
10:30 – 11:15
What does technology in libraries look like in 2025? How can we support digital content creation by the community? What technology are we excited about? What technology would make your life easier? How do we connect our customers with the information they need? In this session, Abeyta talks about the DPL’s TIGgers group, which meets after hours in a low-key setting over beverages and food to dream big about technology and answer such questions. Clark discusses the emerging tech think tank in his library, ranging from brown-bag discussions to dedicated working groups, to drive new services and create beta projects. Both speakers share successes, failures, learnings, and more.
Presented by: Kateri Abeyta, Jason A. Clark
Comment On This ArticleC102: Capturing, Sharing, & Acting on Ideas
Track C: Inspiring Innovation – Wednesday 21 March
11:30 – 12:15
Through the TULibrary Experience blog, library staff are encouraged to write down feedback they received from patrons, observations they made about how people are using the library’s space and resources, and reports of anything that is broken or problematic. The goal of the Capture an Idea project is to make sure staff’s ideas about how to improve the library are not lost. This presentation looks at TULibrary’s approach to capturing ideas at their earliest stages, the channels used to relay these ideas to colleagues, and how having a platform for idea sharing has effected change in the library.
Presented by: Adam Shambaugh, Jill Luedke
Comment On This ArticleLunch Break – A chance to visit the exhibits
Track A: Mobile Trends & Practices – Wednesday 21 March
12:15 – 13:30
C103: Creative Ideas, Insights, & Trends: Innovation to Go
Track C: Inspiring Innovation – Wednesday 21 March
13:30 – 14:30
Creating and maintaining a continuously fruitful innovation pipeline can be hampered by resources and time. Scanning other industries for innovative ideas is one approach, not new, but who takes the time to do industry scans consistently looking for innovative products and initiatives? Olson explores current ideas and trends in other service industries that hold the potential for sparking change in library, information and knowledge management services. National Geographic’s Library lost nine of its 26 staff positions and 40% of its budget in the economic downturn. Moving forward under these difficult conditions required the inspiration and engagement of every person on staff. They sought to maximize their value by exploring new opportunities to support the organization. Ferry shares their innovation successes — and some frustrations — in this journey.
Presented by: Chris Olson, Barbara Ferry
Comment On This ArticleCoffee Break in the exhibit hall
Track A: Mobile Trends & Practices – Wednesday 21 March
14:30 – 15:15
C104: Developing Benchmarks to Measure Public Access Technology Services
Track C: Inspiring Innovation – Wednesday 21 March
15:15 – 16:00
A coalition of thirteen organizations, including the Bill & Melinda Gates Foundation, the American Library Association, the Urban Libraries Council, the International City/County Management Associations, state libraries, and the University of Washington and University of Maryland, have been developing a set of benchmarks for measuring the success of and encouraging excellence in public access technology services in public libraries across the country. The benchmarks dovetail with the IMLS Framework for Digitally Inclusive Communities to identify the critical elements needed to support digital inclusion so all people have access to technology and digital information. Learn how the pilot libraries are using the benchmarks and how you can take advantage of this to ensure that your public library provides the best possible technology services in your community and gains sustainable support to provide public technology from funders and partners.
Presented by: Samantha Becker, Michael Crandall
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