Internet Librarian 2017 Speaker List

Debbie Abilock Rigele Abilock Stephen Abram Kudirat Abiola Adegoke Amy Affelt Francine Alt-Greene Michelle Amores Sean Anderson Patrick Armatis Jaime Barrilleaux Paul Barrows Mary Ellen Bates Anne Behler Tasha Bergson-Michelson Ben Bizzle Erik Boekesteijn Lee Boulie Marshall Breeding Leizel Jackson Case Frank Cervone Eric Chan Mikkel Christoffersen Michael Cianfrani Tod Colegrove Emily Compton-Dzak Deirdre Costello … Continue reading Internet Librarian 2017 Speaker List

D301: Online & Social Media for Exceptional Customer Experiences

Track C: (International Ballroom West) —  (Jefferson) —  Management: Decision Making – Wednesday 25 October 10:15 – 11:00 Social media has proven to be an effective marketing and customer engagement tool to create community and raise awareness. But it is also becoming an increasingly important platform for delivering customer support and library services, and is central to an effective customer experience … Continue reading D301: Online & Social Media for Exceptional Customer Experiences

Hazzan, Linda

Linda HazzanDirector, Communications, Programming, & Customer EngagementToronto Public Library Facebook | LinkedIn | Twitter Linda Hazzan heads up the Communications, Programming and Customer Engagement team at Toronto Public Library – a diverse portfolio that includes strategic communications, marketing, brand management and the library’s high profile literary, cultural and special events programming. In a past life, … Continue reading Hazzan, Linda