Internet Librarian 2017 Speaker List

Debbie Abilock Rigele Abilock Stephen Abram Kudirat Abiola Adegoke Amy Affelt Francine Alt-Greene Sean Anderson Robert Anstett Patrick Armatis Jennifer Baker Jaime Barrilleaux Paul Barrows Mary Ellen Bates Anne Behler Tasha Bergson-Michelson Ben Bizzle Erik Boekesteijn Lee Boulie Marshall Breeding Bryan Carter Lainie Castle Eric Chan Mikkel Christoffersen Michael Cianfrani Tod Colegrove Emily Compton-Dzak Deirdre … Continue reading Internet Librarian 2017 Speaker List

W8: Outcome Measures: Evaluate & Do

Afternoon Workshops – Sunday 22 October 13:30 – 16:30 Libraries, like all public sector, academic, and not-for-profit organizations, need three types of measures: operational statistics, satisfaction indicators, and outcome measures. These performance measures are as much about operational effectiveness within the library as they are about demonstrating value to external shareholders. This hands-on, practical workshop allows … Continue reading W8: Outcome Measures: Evaluate & Do